This Privacy Policy explains how True Hill Group LLC ("True Hill," "we," "us") collects, uses and shares information when you visit truehillgroupllc.com (the "Site"), contact us, use our consulting services, or sign up for our text messages.
Information we collect
Information you give us
- Contact details such as your name, email address and mobile phone number.
- Social media handles, channel links and audience or analytics information you choose to share.
- Business details, goals and messages you send through our forms, email or calls.
- Your SMS consent and opt-in and opt-out records.
Information collected automatically
When you use the Site we may collect device and browser information, IP address, pages viewed, referring URLs and similar usage data through cookies, pixels and similar technologies.
How we use information
- To respond to inquiries, schedule calls and deliver consulting services.
- To send text messages you have consented to receive, and to honor opt-out requests.
- To send service-related emails and, where permitted, marketing emails.
- To operate, secure and improve the Site and our services.
- To comply with legal obligations and enforce our Terms.
Text messaging and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and message delivery, is permitted. All other categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of text messages at any time by replying STOP. Reply HELP for help. See our SMS Terms for details.
How we share information
We do not sell your personal information. We share information only as follows:
- Service providers that host the Site, deliver messages, provide analytics, process scheduling and support our operations, under contracts that limit their use of the data.
- Legal and safety when required by law, legal process, or to protect the rights, property or safety of True Hill, our clients or others.
- Business transfers in connection with a merger, acquisition or sale of assets, subject to this policy.
- With your consent or at your direction, for example when you ask us to share a media kit with a brand.
The sharing described above never includes SMS opt-in data or consent, as stated in the section on text messaging.
Cookies and analytics
We use cookies and similar technologies to remember preferences, understand Site usage and measure marketing. You can control cookies through your browser settings. We honor Global Privacy Control signals as a request to opt out of sale or sharing where required by law. See Your Privacy Choices.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising, sale or sharing. To make a request, use Your Privacy Choices or email [email protected]. We will verify your request and respond within the time required by law. We will not discriminate against you for exercising your rights.
Data retention
We keep personal information for as long as needed for the purposes above, including to maintain records of SMS consent and opt-outs, and as required by law.
Security
We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. Our SMS program is limited to adults 18 and older. Consulting for creators under 18 requires the involvement and consent of a parent or legal guardian.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last revised.
Contact us
True Hill Group LLC
4353 E. Elliot Rd
Gilbert, AZ 85296
[email protected] · [(000) 000-0000]